FAQs

You can view Paola's portfolio by visiting the "Collection" or "Shop" section of the website. This section includes a curated collection of her work.

Yes, many of Paola's artworks are available for purchase. You can find more details in the "Shop" section of the website. For specific inquiries, please contact us directly through the "Contact" page.

Each painting on this website is a unique, handmade creation by Paola Torsiello. Here are some important details to consider: Ready to Hang: All paintings come stretched on a canvas, as shown in the pictures, ensuring they are ready to hang upon arrival. Shipping is for free worldwide: Shipping costs are included, therefore the price of the painting you see is what you pay at checkout. High-Quality Materials: Each painting is crafted using the highest quality canvas and paints available in the market. Certificate of Authenticity: Every painting includes a certificate of authenticity. Signed Artwork: Each piece is signed by Paola Torsiello, either on the front or back. Detailed Specifications: Every painting comes with specific details regarding its size and materials used on the product details. Please read these details carefully before purchasing to ensure it meets your expectations.

Contact Us Directly: Reach out to us via the contact form or email (info@paolatorsiello.com). We may be able to assist you in finding the artwork or suggest similar pieces that match your preferences. Custom Commissions: In some cases Paola Torsiello accepts custom commissions. If you have a specific vision in mind, you can request a bespoke piece and we will offer you advice. Stay Updated: Subscribe to our newsletter or follow us on social media (Instagram: @paola.torsiello) to stay informed about new releases and upcoming collections. Your desired artwork may become available in the future. Visit Frequently: Check back regularly as our inventory is updated with new artworks and collections. We are committed to helping you find the perfect piece of art that resonates with you. Please don’t hesitate to get in touch for personalized assistance.

Paola is open to collaborative projects. If you have a proposal, please reach out via the "Contact" page with details about your project.

Unique, Handcrafted Pieces: Unlike mass-produced art, each piece from Paola Torsiello is a unique, handcrafted creation, ensuring that you own something truly special and one-of-a-kind. Investment in Original Art: Original artwork tends to appreciate in value over time, making it not just a purchase but an investment. Mass-produced art rarely holds its value in the same way. High-Quality Materials: Our artwork is created using premium materials, guaranteeing longevity and maintaining the integrity of the piece, unlike mass-produced alternatives that often compromise on quality. Personalised and direct contact: We prioritize meeting each customer's expectations by being readily available to answer any questions, resolve issues, and address any concerns you may have.

At Paola Torsiello, all paintings are intentionally offered unframed to allow you the flexibility to choose a framing style that best aligns with your individual taste. This also ensures easier handling and transportation of the artwork. Should you prefer your painting to be framed, we are pleased to offer custom framing options that will enhance the piece. For those interested in purchasing a framed work, please contact us at info@paolatorsiello.com. We will arrange professional framing through our trusted partners for an additional fee.

You can contact Paola Torsiello by filling out the contact form on the "Contact" page. Alternatively, you can email her directly at info@paolatorsiello.com.

If you experience any issues with the website, please contact our support team through the "Contact" page or email us at info@paolatorsiello.com. We will assist you immediately!

If you have questions about the artwork or need more images to make an informed decision, please follow these steps: Contact Us: Reach out through the contact form or email us directly at info@paolatorsiello.com. Provide details about the specific artwork you’re interested in and any questions you have. Request Additional Images: Let us know if you need more photos or close-ups of the artwork. We’ll be happy to provide additional images to help you visualize the piece better. Ask for Details: If you have specific queries regarding the artwork's dimensions, materials, or condition, include those in your message so we can address them thoroughly. We are here to assist you and ensure you have all the information you need to make a confident purchase.

If your artwork arrives damaged, please contact us at info@paolatorsiello.com immediately. Provide detailed information about the damage and include photos of the artwork and packaging. We will assist you in resolving the issue promptly.

We offer standard shipping (not expedited) only. If you have any special shipping requirements, please contact us directly before placing your order.

Yes, we ship internationally worldwide. Shipping delivery times vary depending on the destination. Please make sure to provide accurate shipping information to avoid any delays.

Shipping costs are included in the price of the artwork for all pieces, there are no any extra fees.

Delivery timeframes are as follows: Within the European Union: Typically 7-10 business days. Outside the European Union: Allow 10-15 business days for international deliveries.

Your artwork will be shipped stretched on a canvas, just as depicted in the product images, ensuring it arrives ready to hang. We use high-quality materials to package and protect your artwork during transit, aiming to deliver it in perfect condition.

All sales are final due to the unique and delicate nature of fine artwork. We do not accept returns or offer refunds. This policy helps maintain the integrity and value of our pieces.

If you have any questions about our shipping policy or need further assistance, please feel free to contact us at info@paolatorsiello.com. We are here to help and ensure you have a positive experience with your purchase.

Paola Torsiello is a self-taught artist known for her distinctive approach to abstract art, with a focus on large acrylic paintings. Originally from Venezuela with Italian roots, Paola's interest in art has been a constant throughout her life. She began exhibiting her work in 2019 and has since successfully sold pieces in major international markets, including Amsterdam, New York, and Berlin. Paola is currently based in Hamburg, Germany, where she continues to develop her art.

We do not have a physical store. However, you can view and purchase our artworks directly through the website. If you would like to see a piece in person, please contact us to get more information about upcoming exhibitions and events where our work will be displayed.